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Channel: 99dresses.desk.com :: Shipping FAQs
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I didn't receive my item. What should I do?

If you've followed the journey of your parcel and found that it has lost its way en route, please contact us i...

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I received an incorrect item. What do I do?

Oh no! In the unlikely event that this does occur, please contact our friendly team at support@99dresses.com, ...

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The package I received looks different to what I expected?

We understand that everyone is human and it is okay to make mistakes sometimes. If you think you have received...

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Once I receive my item, do I need to leave feedback?

Yes. We thought leaving feedback was a nice way to ensure we created a safe community where everyone could rel...

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Can I track the journey of my package?

Yes. Once your item has been dropped in the mail, you will receive an email from us with a unique tracking co...

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When can I expect to receive my item?

When you buy an item, we send out a 99dresses Shipping Kit to the seller that is inclusive of a pre-paid, pre-...

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When will I receive my buttons?

You will receive your buttons once you mark your item as shipped. The faster you ship your item, the faster yo...

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What happens if my parcel gets lost?

If you've followed the journey of your parcel and found that it has lost its way en route, please contact us i...

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How can I make sure my package arrives safely?

Each 99dresses Shipping Kit contains a purple satchel with a pre-paid USPS label on it. Each label contains a ...

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Where do I drop my package off?

You have a few easy options to choose from. You can either drop the item in your nearest USPS postbox, request...

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How should I package my items?

After your item sells, you are ready to ship it off to its new home. Make sure you package any fragile items s...

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How do I know who and where to send my item/s to?

Rest easy, because we do all the thinking for you. Enclosed in the 99dresses Shipping Kit you will find a USPS...

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What postal service should I select?

There's no need to organize a shipping service - we've taken care of that for you. We've decided to partner wi...

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What is the 99dresses Shipping Kit?

The 99dresses Shipping Kit is our little invention to make your life that much easier! You will receive a pape...

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I've just sold an item, what should I do now?

Thats great and super exciting that you have some buttons heading your way! Next, we'll need you to pay for a ...

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